Designing the Organizational Rumors Management Conceptual Model in Public Organizations (Case Study: Payame Noor University)

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Veismoradi Akbar; DARVISH HASAN; RASOULI REZA; ZAMAHANI MAJID

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Journal Paper

Paper Information

Journal: JOURNAL OF PUBLIC ORGANZATIONS MANAGEMENT Year:2021 | Volume:9 | Issue:4 (36) Page(s): 82-102

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Information Journal Paper

Title

Designing the Organizational Rumors Management Conceptual Model in Public Organizations (Case Study: Payame Noor University)

Author(s)

Veismoradi Akbar | DARVISH HASAN | RASOULI REZA | ZAMAHANI MAJID

Keywords

Rumor

Organizational Rumors

Payame Noor University

Abstract

This study aims at developing an appropriate model for organizational rumor management in public organizations. Payame Noor University (PNU) was selected as the case study of this research. As it is a countrywide university with a variety of cultural backgrounds, it can be a good sample as a case study for this purpose. The research method is applied and descriptive-exploratory with a mixed-method approach. In the qualitative section, 30 experts were selected as Delfi Panel who were selected through snowball random sampling. In the quantitative section, the statistical population consisted of all managers of the university among whom 406 were selected through systematic counting from all PNU centers in addition to the international center and main campus. Reviewing the related literature, 50 strategies were extracted and became the basis for designing the questionnaires in three phases of the Delfi procedure. The reliability of the Delphi stages was calculated by Cronbach's alpha formula and the validity of the questions was evaluated through construct validity. Using exploratory factor analysis, 47 strategies were categorized into 9 groups that form the conceptual model of organizational rumors management at Payame Noor University: organizational health, information vaccination, rumor clinic, systemic justice, link building, glass organization, group orientation, organizational reconstruction, direct confrontation.

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APA: Copy

Veismoradi, Akbar, DARVISH, HASAN, RASOULI, REZA, & ZAMAHANI, MAJID. (2021). Designing the Organizational Rumors Management Conceptual Model in Public Organizations (Case Study: Payame Noor University). JOURNAL OF PUBLIC ORGANZATIONS MANAGEMENT, 9(4 (36) ), 82-102. SID. https://sid.ir/paper/1038788/en

Vancouver: Copy

Veismoradi Akbar, DARVISH HASAN, RASOULI REZA, ZAMAHANI MAJID. Designing the Organizational Rumors Management Conceptual Model in Public Organizations (Case Study: Payame Noor University). JOURNAL OF PUBLIC ORGANZATIONS MANAGEMENT[Internet]. 2021;9(4 (36) ):82-102. Available from: https://sid.ir/paper/1038788/en

IEEE: Copy

Akbar Veismoradi, HASAN DARVISH, REZA RASOULI, and MAJID ZAMAHANI, “Designing the Organizational Rumors Management Conceptual Model in Public Organizations (Case Study: Payame Noor University),” JOURNAL OF PUBLIC ORGANZATIONS MANAGEMENT, vol. 9, no. 4 (36) , pp. 82–102, 2021, [Online]. Available: https://sid.ir/paper/1038788/en

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