The Relationship between Emotional Intelligence Skill and Police Patrol Performance in the First Chief Police Station of Tehran Metropolitan Police

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Jazini Ali Reza; davoodi dehaghani ebrahim; Nazari Faraj

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Paper Information

Journal: JOURNAL OF SOCIAL ORDER (ENTEZAM-E-EJTEMAEI) Year:2020 | Volume:12 | Issue:1 Page(s): 25-48

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Title

The Relationship between Emotional Intelligence Skill and Police Patrol Performance in the First Chief Police Station of Tehran Metropolitan Police

Author(s)

Jazini Ali Reza | davoodi dehaghani ebrahim | Nazari Faraj | Issue Writer Certificate

Keywords

Emotional intelligenceQ2

Self-managementQ1

Social awarenessQ2

Relationship managementQ1

Police patrolQ2

Abstract

Background and objectives: Emotional intelligence enables one to avoid difficult situations before becoming uncontrollable and being more adaptable to the environment. Having patrol staff with this skill can prevent many problems in their relationships with the target community. Therefore, the present study was conducted to investigate the effect of Emotional intelligence skills on Police patrol performance in the First Chief Police Station of Tehran Metropolitan Police. Methodology: In terms of its objectives this study is of an applied research type and in terms of the nature of the data it is considered as a descriptive-analytical study. The statistical population of the study consisted of all 61 staff members of the 1st Chief Police Station's Patrol Unit of Tehran Metropolitan Police who were selected. Data collection tool was standard questionnaire of Bradbury and Graves with 28 questions whose indices were localized according to the research topic. The validity of the instrument was determined by content validity (experts' opinions) and its reliability was calculated by Cronbach's alpha coefficient as 0. 76. Research data were analyzed using correlation test. Findings: The findings showed that Emotional intelligence had a positive and significant relationship with Police patrol staff performance at 95% confidence level in the first Chief Police Station of Tehran Metropolitan Police. Also, the components of Emotional intelligence namely, Self-management, self-awareness, Social awareness and management of relationship have a positive and significant relationship with the performance of the staff members of Police patrols. Results: According to the research findings, the more employees' Emotional intelligence skills are increased in the individual and social dimensions, the better their individual and organizational performance will be. Therefore, with continuous planning, at all stages of the service, it is necessary for police commanders and managers to prioritize personnel who have better Emotional intelligence in employing the staff members of Police patrols.

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APA: Copy

Jazini, Ali Reza, davoodi dehaghani, ebrahim, & Nazari, Faraj. (2020). The Relationship between Emotional Intelligence Skill and Police Patrol Performance in the First Chief Police Station of Tehran Metropolitan Police. JOURNAL OF SOCIAL ORDER (ENTEZAM-E-EJTEMAEI), 12(1 ), 25-48. SID. https://sid.ir/paper/187498/en

Vancouver: Copy

Jazini Ali Reza, davoodi dehaghani ebrahim, Nazari Faraj. The Relationship between Emotional Intelligence Skill and Police Patrol Performance in the First Chief Police Station of Tehran Metropolitan Police. JOURNAL OF SOCIAL ORDER (ENTEZAM-E-EJTEMAEI)[Internet]. 2020;12(1 ):25-48. Available from: https://sid.ir/paper/187498/en

IEEE: Copy

Ali Reza Jazini, ebrahim davoodi dehaghani, and Faraj Nazari, “The Relationship between Emotional Intelligence Skill and Police Patrol Performance in the First Chief Police Station of Tehran Metropolitan Police,” JOURNAL OF SOCIAL ORDER (ENTEZAM-E-EJTEMAEI), vol. 12, no. 1 , pp. 25–48, 2020, [Online]. Available: https://sid.ir/paper/187498/en

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