Seminar Paper

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Information Seminar Paper

Title

PERFORMANCE EVALUATION OF THE QUEUEING SYSTEM AT THE EMERGENCY DEPARTMENT OF MOTAHARI HOSPITAL IN ISFAHAN

Pages

 Start Page | End Page

Keywords

EMERGENCY DEPARTMENT (ED) 

Abstract

 EMERGENCY DEPARTMENT (ED) IS ONE OF THE MOST IMPORTANT WARDS IN EVERY HOSPITAL THAT PROVIDES THE URGENT SERVICES TO THE PATIENTS WITH UNSTABLE SITUATION 24 HOURS A DAY, 7 DAYS A WEEK. THE MOST SERIOUS AND LARGEST NUMBER OF PATIENTS OF A HOSPITAL ARRIVES THROUGH ED, THEREFORE, ED PERFORMANCE REPRESENTS THE OVERALL STATUS OF THE HOSPITAL. ONE OF KEY INDICATORS FOR ED PERFORMANCE IS WAITING TIME TO ACCESS THE CARE SERVICES WHICH CAN BE WELL ANALYZED USING QUEUEING MODELS. IN THIS PAPER, MOTAHARI HOSPITAL’S ED IN FOOLADSHAHR IS STUDIED BY QUEUEING NETWORK MODEL TO PROPOSE SOME IMPROVEMENTS TO ITS PERFORMANCE.

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