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Information Seminar Paper

Title

EFQM EXCELLENCE MODEL SOLUTION FACING ORGANIZATIONS IN THE COMPETITIVE ERA

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Abstract

 TODAY, PUBLIC AND PRIVATE ORGANIZATIONS TO JOIN IN THE PROCESS OF GLOBALIZATION AND WORLD TRADE SYSTEM ARE FACED WITH MANY CHALLENGES. IN GLOBAL MARKETS AND DOMESTIC MARKETS WILL REQUIRE EVEN STAY IN COMPETITION WITH POWERFUL COMPETITORS, AND WITH THE GROWING NUMBER AND COMPLEXITY OF OBJECTIVES, PROCESSES AND ORGANIZATIONAL STRUCTURE OF THE COMPETITION SCENE, ORGANIZATIONS CAN SURVIVE THE DEMANDS AND EXPECTATIONS OF CUSTOMERS AND STAKEHOLDERS TO BE ACCOUNTABLE, AND ITS OUTPUT HAS QUALITY THAT SATISFY CUSTOMERS, CONSUMERS, EMPLOYEES, SHAREHOLDERS, SUPPLIERS AND SOCIETY. IT IS IMPORTANT TO DISCUSS QUALITY MANAGEMENT. TO IMPROVE THE QUALITY AND MANAGEMENT OVER THE YEARS MANY ATTEMPTS HAVE BEEN MADE, AND FINALLY EFQM AS ONE OF THE BEST MODELS FOR QUALITY MANAGEMENT AND EXCELLENCE KNOWN ORGANIZATION TO ACHIEVE STABILITY.

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