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Title

EVALUATING OF STAFF’S PERFORMANCE WITH JOB SATISFACTION AND ORGANIZATIONAL COMMITMENT APPROACH BY DEA (CASE STUDY: KHUZESTAN OXIN STEEL COMPANY)

Pages

 Start Page 945 | End Page 949

Abstract

 Evaluating of STAFF’S PERFORMANCE and accessing to optimized performance in an organization will be possible by creating factors such as JOB SATISFACTION and ORGANIZATIONAL COMMITMENT.In this paper, Data Envelope Analysis (DEA) was used in order to evaluate staffs’ performance in KHUZESTAN OXIN STEEL COMPANY. Also, a questionnaire was used in order to collect necessary data and information (Cronbach's Alpha=0.82). This study used CCR model because of constant yield to scale the most of DMUs.The Inputs research consists of education, salary, relationship with colleagues, job security, workplace, organizational structure, benefits, and rewards while outputs are JOB SATISFACTION and ORGANIZATIONAL COMMITMENT. The results indicate that the amount of work was the main factor between performance of DMUs while higher salary was the most effective factor in staffs’ satisfaction.

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