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Information Journal Paper

Title

Monitoring the Role of Positive Organizational Behavior in the Impact of Organizational Coaching on Public Service Motivation

Pages

  19-46

Abstract

 The study aimed to investigate the role of Positive Organizational Behavior in the impact of Organizational coaching on Public Service Motivation among the staff of the headquarters at Tabriz University of Medical Sciences. The research is applied in terms of its goal and descriptive-survey in terms of its nature and method. The statistical population comprised all staff members at the headquarters (460 people), with a sample size of 209 individuals chosen randomly based on the Cochran formula. Data collection tools included standardized questionnaires for Organizational coaching, Public Service Motivation, and Positive Organizational Behavior. The validity of the questionnaires was confirmed by experts, and their reliability was calculated using Cronbach's alpha.Data analysis involved descriptive and inferential statistics using PLS software. The findings revealed that Organizational coaching positively affects Public Service Motivation. Positive Organizational Behavior mediates the effect of Organizational coaching on Public Service Motivation. All dimensions of Organizational coaching (open communication, team approach, prioritizing individuals over tasks, acceptance of ambiguity, and facilitating employee education and development) positively influence Public Service Motivation. Additionally, among the dimensions of Positive Organizational Behavior, self-efficacy, resilience, and optimism mediate the effect of Organizational coaching on Public Service Motivation.

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