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Information Journal Paper

Title

WORKFORCE DIVERSITY MANAGEMENT AND ORGANIZATIONAL KNOWLEDGE CREATION

Writers

ADLI F. | NIAZ AZARI K.

Pages

 Start Page 115 | End Page 134

Abstract

 Workforce diversity is a new asset for organizations which has been resulted from the increasing globalization. Workforce diversity presents different mental models to organizations; if managed well will produce new ideas, knowledge creation and innovation. This article reports the findings of a research project which examines how workforce diversity’s management relates to the knowledge creation process in higher education system. Data were collected from a questionnaire. Using stratified random sampling, 132 faculties were selected and asked to answer the questions. The findings indicate that workforce diversity has a positive impact on knowledge creation in higher education system. Additionally, knowledge creation can be enhanced by an effective management in these institutions.

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