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Title

EVALUATING THE EFFECT OF BALANCED SCORECARD MODEL ON PERFORMANCE OF HEALTH, SAFETY AND ENVIRONMENT MANAGEMENT SYSTEM: A CASE STUDY

Writers

AZIMI MAHNAZ | VOSOUGHI SHAHRAM | MIRI LAVASANI SEYED MOHAMMAD REZA

Pages

 Start Page 1 | End Page 14

Abstract

 Background and aims: Implementation and establishment of a HEALTH, SAFETY and environment (HSE) management system however successful, yet there will be no guarantee in its quality of performance. Therefore, a comprehensive PERFORMANCE EVALUATION system is essential for monitoring, evaluating, and continuous improvement of these systems. If these evaluations are based on company's strategic planning, they are on the right path. The aim of this study was to evaluate the impact of the implementation of the Balanced Scorecard (BSC) on improvement of HSE management system in a big production company in Iran.Methods: This study is a cross-sectional applicable survey. Initially, some studies based on theoretical context were carried out and then BSC was implemented in HSE system of the company. Finally, a conceptual model to evaluate the performance of HSE management system in the form of Balanced Scorecard was designed and by this model, the performance of HSE management system was evaluated and compared before and after the implementation of the BSC.Results: The results showed that after the implementation of the BSC, HSE management system through 67 performance indicators that evaluated, in 43 indicators (64.2%) had improvement and major progress was visible in terms of internal processes and customer. Poor performance was in terms of growth and learning than other strategic perspectives, so the company needs to devote more effort to provide a platform for learning and development in the field of HSE.Conclusion: The results of this study indicate that the implementation of BSC can improve the performance of the HSE management system.

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