THE EXPRESSION OF "CUSTOMERS open access" TO SERVICES AND PRODUCTS MANIFESTS HOW MUCH PUBLIC ORGANIZATIONS AND PRIVATE COMPANIES COULD OFFER THEIR NEW SERVICES AND PRODUCTS TO THE CUSTOMERS IN A QUALIFIED AND COMFORTABLE MANNER AND IN A SHORT POSSIBLE TIME THROUGH DEVELOPED MANAGEMENT SYSTEMS AND TECHNOLOGY, AND HOW MUCH THE CUSTOMERS CAN UTILIZE THESE SERVICES .IN THIS WAY, ALL OF THE ORGANIZATIONS HAVE TO OFFER THEIR SERVICES AND PRODUCTS IN A MARKET THAT EMPHASIZES ON QUALITY AND MAKES AN EFFORT IN THE ORGANIZATIONAL TRANSACTION. HOWEVER, THE CUSTOMERS HAVE AN OPTION IN CHOOSING THEIR FAVORITE SERVICES AND PRODUCTS. THE GOVERNMENT DETERMINE THE CUSTOMERS, QUALIFICATION FOR ATTENDING IN THE MARKETS AND CONTROLS ITS REGULATIONS TOO.THE PURPOSE OF THIS ESSAY IS TO INTERPRET THE MATTER FROM NEW VIEW POINTS AND ITS OUTGOING PROBLEMS.