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Paper Information

Journal:   KNOWLEDGE & RESEARCH IN APPLIED PSYCHOLOGY   spring 2019 , Volume 20 , Number 1 (75) ; Page(s) 1 To 12.

The Effect of Psychological Capital on Job Performance with Due to the Mediating Role of Job Satisfaction and Organizational Commitment among Telecommunication Employees

Author(s):  Mirzaie Zinat, GOLPARVAR MOHSEN*
* Department of I/O Psychology, Khorasgan Azad University, Isfahan, Iran
This research was conducted with the aim of investigating the effect of psychological capital on job performance with considering the mediating role of job satisfaction and organizational commitment. The research method was correlation and the research statistical population was the male and female employees of Telecommunication Company in Isfahan city, among them two hundreds and eighty five employees were selected using convenience sampling. Research instruments were Psychological Capital Questionnaire (Nguyen et al, 2012), Job Performance Questionnaire (Nguyen et al, 2012), Job Satisfaction Questionnaire (Spector, 1985) and Organizational Commitment Questionnaire (Speier & Venkatesh, 2002). Data were analyzed using structural equation modeling (SEM). The results of structural equation modeling (SEM) indicated that, psychological capital has a direct effect on job satisfaction (β =0. 21) and organizational commitment (β =0. 26), job satisfaction has a direct effect on organizational commitment (β =0. 48) and organizational commitment has a direct effect on job performance (β =1. 18). Also psychological capital has an indirect effect on job performance through job satisfaction and organizational commitment (β =0. 56). Overall, the results of this study show that job satisfaction and organizational commitment are mediator variables in the relationship between psychological capital and job performance.
Keyword(s): psychological capital,job performance,job satisfaction,organizational commitment,employees of Telecommunication Company
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