Abstract:
Field and implementation Purpose: In the countries’ municipalities, as street-level bureaucracy, the employees for close relationship with citizens confront several problems in implementing the notified public policies and also each citizen’ s individual problem affects the employees. This research attempts to identify and prioritize the components of employees’ participation in implementing. Methodology: In this research, Delphi technique has been used in identifying the components of employee’ s participation in implementing public policy. Accordingly, by applying the opinions of eighteen experienced experts in public policy-making and linking the extracted components from theoretical foundations of research and, a close-answer and open-answer questionnaire was given to experts in two stages inquiring their opinions about the relationship of components with employee’ s participation in implementing public-policy and also identifying the importance of each component, their responses were analyzed. Results: in this research nine basic components were confirmed by experts. Each component includes several indicators, finally fifty-eight indicators were identified and confirmed. Also, the qualitative model of research is proposed by applying the experts’ opinion about the components and indicators’ degree of importance. Result: the identified component could be used in a more precise programming for the participation of employees in implementing.
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