Paper Information

Journal:   JOURNAL OF PUBLIC ADMINISTRATION (MANAGEMENT KNOWLEDGE)   SUMMER 2018 , Volume 10 , Number 2 #F00623; Page(s) 289 To 310.
 
Paper: 

INVESTIGATING THE RELATIONSHIP BETWEEN CORRUPTION AND TRUST RELATED TO TRANSPARENCY AND CITIZEN SATISFACTION

 
 
Author(s):  NARGESIAN ABBAS*, JAMALI GHASEMALI, Harati Masoud, AZARI HOSSEIN
 
* Faculty of Management, University of Tehran, Tehran, Iran
 
Abstract: 
Objective: Focusing on corruption, transparency, trust, and satisfaction of citizens is a priority in order to achieve a desirable and ideal society. The main objective of this research is to study these factors. Methods: This study is a practical field study in which the data are collected according to the premises of descriptive studies. This survey research relates the variables based on causal relationships. Research Population consists of Tehran citizens in district #8 where random cluster sampling method has been applied. The data were collected and analyzed in a form of a questionnaire. Results: The results show that clarity has a significantly positive effect on citizens’ trust and satisfaction; besides, trust has a significantly positive effect on citizens’ satisfaction. At the same time, transparency has a significantly negaitive effect on corruption and corruption has a significantly negaitive effect on citizens’ trust and satisfaction. Conclusion: An ideal government should pursue more transparency in the reduction of corruption at the community level and, with this; citizens' satisfaction and trust will be achieved.
 
Keyword(s): TRUST,GOOD GOVERNANCE,CITIZEN SATISFACTION,TRANSPARENCY,CORRUPTION
 
References: 
  • ندارد
 
  Persian Abstract Yearly Visit 46
 
Latest on Blog
Enter SID Blog