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Paper Information

Journal:   TOURISM MANAGEMENT STUDIES (TOURISM STUDIES)   SPRING 2017 , Volume 12 , Number 37 ; Page(s) 95 To 114.
 
Paper: 

IDENTIFICATION OF EFFECTIVE FACTORS ON CULTURAL HERITAGE TOURISTS’ SATISFACTION IN SHEIKH SAFI AL-DIN KH?NEG?H WORLD HERITAGE SITE

 
 
Author(s):  AFKHAMI BEHROUZ, ALIZADEH MOHAMMAD, ORUJI HASAN
 
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Abstract: 

Regarding social trends in the contemporary world, cultural heritage tourists’ satisfaction has become more important than ever. The aim of this study was to measure the level of cultural heritage tourists’ satisfaction of Sheikh Safi al-din Kh?neg?h as World Heritage Site (WHS). Participants were 400 tourists who visited the universal ensemble of Sheikh Safi and were selected using convenience sampling method. The questionnaire included questions on the motivations of the visit, the satisfaction level of visiting various parts of the ensemble and the services, which were analyzed using SPSS software after finalizing. The results showed the low satisfaction rate of tourists which did not meet WHS standards. There was a high dissatisfaction rate especially among educated people. The study revealed that the satisfaction of cultural heritage tourists on visiting the sites were not considered important for authorities and officials of the Cultural Heritage Organization in Iran; however, tourists’ satisfaction is one of the main factors of sustainable tourism development

 
Keyword(s): TOURISTS, SATISFACTION LEVEL, EFFECTIVE FACTORS, CULTURAL HERITAGE TOURISM, WORLD HERITAGE, SHEIKH SAFI AL-DIN KH?NEG?H WORLD HERITAGE SITE 1
 
 
References: 
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Citations: 
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APA: Copy

AFKHAMI, B., & ALIZADEH, M., & ORUJI, H. (2017). IDENTIFICATION OF EFFECTIVE FACTORS ON CULTURAL HERITAGE TOURISTS’ SATISFACTION IN SHEIKH SAFI AL-DIN KH?NEG?H WORLD HERITAGE SITE. TOURISM MANAGEMENT STUDIES (TOURISM STUDIES), 12(37 ), 95-114. https://www.sid.ir/en/journal/ViewPaper.aspx?id=569373



Vancouver: Copy

AFKHAMI BEHROUZ, ALIZADEH MOHAMMAD, ORUJI HASAN. IDENTIFICATION OF EFFECTIVE FACTORS ON CULTURAL HERITAGE TOURISTS’ SATISFACTION IN SHEIKH SAFI AL-DIN KH?NEG?H WORLD HERITAGE SITE. TOURISM MANAGEMENT STUDIES (TOURISM STUDIES). 2017 [cited 2021August01];12(37 ):95-114. Available from: https://www.sid.ir/en/journal/ViewPaper.aspx?id=569373



IEEE: Copy

AFKHAMI, B., ALIZADEH, M., ORUJI, H., 2017. IDENTIFICATION OF EFFECTIVE FACTORS ON CULTURAL HERITAGE TOURISTS’ SATISFACTION IN SHEIKH SAFI AL-DIN KH?NEG?H WORLD HERITAGE SITE. TOURISM MANAGEMENT STUDIES (TOURISM STUDIES), [online] 12(37 ), pp.95-114. Available: https://www.sid.ir/en/journal/ViewPaper.aspx?id=569373.



 
 
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