Paper Information

Journal:   RAZI JOURNAL OF MEDICAL SCIENCES (JOURNAL OF IRAN UNIVERSITY OF MEDICAL SCIENCES)   DECEMBER 2015-JANUARY 2016 , Volume 22 , Number 139; Page(s) 121 To 127.
 
Paper: 

EVALUATION OF VALIDITY AND RELIABILITY OF PATIENT SATISFACTION QUESTIONNAIRE IN FIROOZGAR HOSPITAL CLINIC

 
 
Author(s):  YOUSEFI GOLAFSHANI AMENEH*, SABZGHOBAEI FOROUGH, SOLTANI ARABSHAHI KAMRAN, TABATABEI SEYED MORTEZA
 
* FACULTY OF MEDICINE, FIROZGAR HOSPITAL, IRAN UNIVERSITY OF MEDICAL SCIENCES, TEHRAN, IRAN
 
Abstract: 

Background: Patient satisfaction is an important parameter related to medical care quality.
Although the evaluation is important, there is not any reliable and valid questionnaire for this measurement.
Methods: Study type was descriptive-analytic. The Patient |Satisfaction Questionnaire (PSQ) was translated. Some experts in medical education reviewed the translated copy and the required revision was made. The revised version was converted to English again. Content and face validity was accepted.
Results: Repeatability was 0.98 (CI: 0.97 – 0.99) with interclass correlation coefficient in one way random effect. Kronbach alpha coefficient was 0.98.
Conclusion: The PSQ is a valid and reliable method for evaluation of patients’ satisfaction from medical students.

 
Keyword(s): VALIDITY, RELIABILITY, PSQ, MEDICAL STUDENT
 
References: 
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