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Paper Information

Journal:   POLICE MEDICINE   SUMMER 2016 , Volume 5 , Number 2; Page(s) 103 To 110.
 
Paper: 

THE SURVEY OF RELATIONSHIP BETWEEN ORGANIZATIONAL INTELLI-GENCE WITH QUALITY HEALTH SERVICES AT MILITARY HOSPITAL IN TEHRAN

 
 
Author(s):  SHOKOHYAR SAJAD*, KAVYANI HASSAN
 
* DEPART-MENT OF IT MANAGEMENT, FACULTY OF MANAGEMENT AND ACCOUNTING, SHAHID BEHESHTI UNIVERSITY, TEHRAN, IRAN
 
Abstract: 

Background: In recent years due to environmental fluctuations in Healthcare,Optimum use of organizational intelligence and continuous improvement of quality of service as a necessity for survival, growth and excellence in health care institutions has been introduced. Therefore this study was to examine the relationship between organizational intelligence with the quality of service in a military hospital in Tehran.
Materials and Methods: In this research wich is functional in term of purpose and descriptive correlational in term of data processing, In this study, 136 military employees, one of the hospital in Tehran were selected using stratified random sampling, data collection tools are Albercht organizational intelligence questionnaire and a modified questionnaire quality of service servqual, The questionnaire's reliability using Cronbach's alpha coefficient was approved. The data were analyzed by Using statistical tests T, Pearson and Friedman in spss software at the significant level 0.01.
Results: There was a significant positive relationship between hospitals’ organizational intelligence and service quality, As well as organizational intelligence and service quality at a reasonable evaluation of the target hospital, Friedman test results indicate that the component's heart most likely and appetite change are the least impact on organizational intelligence.
Conclusion: Optimal use of organizational intelligence and focus on continuous improvement of quality of service plays an important role in Clients gain a sustainable competitive advantage satisfaction.

 
Keyword(s): ORGANIZATIONAL INTELLIGENCE, QUALITY HEALTH SERVICES, MILITARY HOSPITAL
 
 
References: 
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Click to Cite.
APA: Copy

SHOKOHYAR, S., & KAVYANI, H. (2016). THE SURVEY OF RELATIONSHIP BETWEEN ORGANIZATIONAL INTELLI-GENCE WITH QUALITY HEALTH SERVICES AT MILITARY HOSPITAL IN TEHRAN. POLICE MEDICINE, 5(2), 103-110. https://www.sid.ir/en/journal/ViewPaper.aspx?id=508061



Vancouver: Copy

SHOKOHYAR SAJAD, KAVYANI HASSAN. THE SURVEY OF RELATIONSHIP BETWEEN ORGANIZATIONAL INTELLI-GENCE WITH QUALITY HEALTH SERVICES AT MILITARY HOSPITAL IN TEHRAN. POLICE MEDICINE. 2016 [cited 2021May11];5(2):103-110. Available from: https://www.sid.ir/en/journal/ViewPaper.aspx?id=508061



IEEE: Copy

SHOKOHYAR, S., KAVYANI, H., 2016. THE SURVEY OF RELATIONSHIP BETWEEN ORGANIZATIONAL INTELLI-GENCE WITH QUALITY HEALTH SERVICES AT MILITARY HOSPITAL IN TEHRAN. POLICE MEDICINE, [online] 5(2), pp.103-110. Available: https://www.sid.ir/en/journal/ViewPaper.aspx?id=508061.



 
 
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