Paper Information

Journal:   JOURNAL OF MARITIME TRANSPORT INDUSTRY   WINTER 2016 , Volume 1 , Number 3; Page(s) 20 To 27.
 
Paper: 

THE EFFECT OF E-ORGANIZATION ON ORGANIZATIONAL PERFORMANCE IMPROVEMENT USING THE BSC MODEL (PORTS AND MARITIME AUTHORITY OF SISTAN & BALUCHISTAN PROVINCE)

 
 
Author(s):  PARSEH NAVID*, KORD BAGHER, HOSSEIN BAR MOHAMMAD OSMAN
 
* SISTAN AND BALUCHISTAN UNIVERSITY
 
Abstract: 

The purpose of the present research is to investigate the effect of E-organization on improvement of organizational performance in Ports and Maritime Authority of Sistan & Baluchistan Province using the BSC model.
The study was done in 2010 in Chabahar. The method used in the study is of descriptive and survey type. The sampling was done randomly. The population consisted of 79 people (managers, staff and experts in ports and maritime authority of Sistan and Baluchistan provinces). The research instrument is a questionnaire which consists of two parts; the first part includes general questions and the second part is based on Likert scale. The reliability coefficient was calculated using Cronbach alpha method and the result was 0.78. The analysis of the research data was done on two levels of Descriptive and inferential statistics. For data analysis, the sample T-test and covariance test were applied. The results reveal that the average of current financial cost reduction is higher than other variables; after that the other variables including internal processes of contract, growth and learning, and customer satisfaction have the lowest average.

 
Keyword(s): E-ORGANIZATION, ORGANIZATIONAL PERFORMANCE, BALANCED SCORE CARD (BSC) MODEL, PORTS AND MARITIME AUTHORITY OF SISTAN AND BALUCHISTAN PROVINCE
 
References: 
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