Paper Information

Journal:   JOURNAL OF INDUSTRIAL STRATEGIC MANAGEMENT (PAJOUHESHGAR)   WINTER 2010 , Volume 6 , Number 16; Page(s) 30 To 46.
 
Paper: 

FUNCTION OF EMOTIONAL INTELLIGENT FOR MANAGERS’ DECISION MAKING

 
 
Author(s):  TABARI MOJTABA, GHORBANI MEHRNAZ
 
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Abstract: 
Management of an organization requires special characteristics for adapting to changes for survival and growth in new surroundings, and managers generally have difficulty for responding in them. Nowadays, science has identified the power and influence of emotions in inherent life of humans and is exploring and explaining the position of emotions and feelings in human activities, behaviors and movements. One of the most important features that can help managers for responding these changes is emotional intelligent.
Emotional intelligent is new achievement of psychology which has recently entered in management field, and includes realizing and identifying feelings and emotions of people, and using them for suitable decision making in daily life. This study is exerted for the purpose determining the relation of emotional intelligent and style of managers’ decision making in two governmental and non governmental universities. In this research, one main and two secondary questions were considered. The main question is whether emotional intelligent has significant relation to managers’ decision making, and secondary questions are based on programmed and nonprogrammed decision making of Herbert Simon’s, and include: 1- is there any significant relation between emotional intelligent and managers’ programmed decision making approach? And 2- is there any significant relation between emotional intelligent and managers’ non programmed decision making approach? For this purpose, we used standard questionnaire of Graves and Bradbury, which is based on four component of emotional intelligent, and decision making questionnaire, developed by guide and counselor, reliability test shows%74 Alpha chronbach’s coefficient. Total number of population in this study is 47 people including Behshahr Science and Industry University and all Islamic Azad University managers of Ghaemshahr. Finding shows that in general, the managers possess good level of emotional level.ther was a significant relation to managers’ emotional intelligent and their decision making approach, and there was a relation between Managers’ emotional intelligent and programmed and nonprogrammed decision making. The latter relation was more in nongovernmental university than governmental one.
 
Keyword(s): INTELLIGENT, EMOTIONAL INTELLIGENT, DECISION MAKING, MANAGERS’ DECISION MAKING
 
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