Paper Information

Journal:   JOURNAL OF INDUSTRIAL MANAGEMENT   SUMMER 2009 , Volume 4 , Number 8; Page(s) 1 To 13.
 
Paper: 

STUDYING THE RELATIONSHIP BETWEEN QUALITY MANAGEMENT PRACTICES AND KNOWLEDGE TRANSFER

 
 
Author(s):  NOURI I., CHARSETAD P.
 
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Abstract: 

This paper analyzes the relationship between quality management practices (QMP) and knowledge transfers research model and hypotheses are developed based on this relationship. QMP include: Teamwork, Autonomy, Supplier Cooperation, Customer Cooperation and Process control .This research has been tested on a sample of 100 of managers and quality managers from 54 industrial firms of Arak. The results confirm the relationship between most of QMP and internal and external knowledge transfer.

 
Keyword(s): QUALITY MANAGEMENT PRACTICES, KNOWLEDGE TRANSFER, COMPETITIVE ADVANTAGE, PERFORMANCE
 
References: 
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