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Paper Information

Journal:   JOURNAL OF INDUSTRIAL MANAGEMENT   SPRING 2010 , Volume 5 , Number 11; Page(s) 53 To 69.
 
Paper: 

THE STUDY OF THE INFLUENCE OF ISO/TS 16949 QUALITY MANAGEMENT SYSTEM ON THE QUALITY INDEXES IN AUTO PARTS INDUSTRY (CASE STUDY: EASTERN AZERBAIJAN PROVINCE)

 
 
Author(s):  IRANZADEH SOLEIMAN, MALEK ALI, FATAHI SARAND VAHID
 
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Abstract: 
In recent years many auto parts companies has been able to get ISO/TS 16949 certificate. According to the hypotheses of this research, the auto parts companies will improve their performance in such areas: customer satisfaction, training efficiency, products selling, time of decaying machineries, waste reduction, on-time delivery of products, on-time purchase of raw materials, number of rehabilitation, and number of issued lenient certificates; in the case of establishing the ISO/TS 16949 standard. After collecting the data, the quality indexes and their weight were determined. Then the necessary information about the selected indexes was collected through the documents of companies. By preparing the special score tables, the points of each companies regarding the selected indexes were calculated. Finally, the research results obtained by using vilcoktion hierarchical test indicated implementing the ISO/TS 16949 quality management system causes of improving the quality indexes of the studied companies.
 
Keyword(s): QUALITY INDEX, CUSTOMER SATISFACTION, TRAINING EFFICIENCY, REHABILITATION, LENIENT CERTIFICATE
 
 
References: 
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Citations: 
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+ Click to Cite.
APA: Copy

IRANZADEH, S., & MALEK, A., & FATAHI SARAND, V. (2010). THE STUDY OF THE INFLUENCE OF ISO/TS 16949 QUALITY MANAGEMENT SYSTEM ON THE QUALITY INDEXES IN AUTO PARTS INDUSTRY (CASE STUDY: EASTERN AZERBAIJAN PROVINCE). JOURNAL OF INDUSTRIAL MANAGEMENT, 5(11), 53-69. https://www.sid.ir/en/journal/ViewPaper.aspx?id=191224



Vancouver: Copy

IRANZADEH SOLEIMAN, MALEK ALI, FATAHI SARAND VAHID. THE STUDY OF THE INFLUENCE OF ISO/TS 16949 QUALITY MANAGEMENT SYSTEM ON THE QUALITY INDEXES IN AUTO PARTS INDUSTRY (CASE STUDY: EASTERN AZERBAIJAN PROVINCE). JOURNAL OF INDUSTRIAL MANAGEMENT. 2010 [cited 2021June22];5(11):53-69. Available from: https://www.sid.ir/en/journal/ViewPaper.aspx?id=191224



IEEE: Copy

IRANZADEH, S., MALEK, A., FATAHI SARAND, V., 2010. THE STUDY OF THE INFLUENCE OF ISO/TS 16949 QUALITY MANAGEMENT SYSTEM ON THE QUALITY INDEXES IN AUTO PARTS INDUSTRY (CASE STUDY: EASTERN AZERBAIJAN PROVINCE). JOURNAL OF INDUSTRIAL MANAGEMENT, [online] 5(11), pp.53-69. Available: https://www.sid.ir/en/journal/ViewPaper.aspx?id=191224.



 
 
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