Paper Information

Journal:   IRANIAN JOURNAL OF MANAGEMENT SCIENCES   SUMMER 2009 , Volume 4 , Number 14; Page(s) 121 To 148.
 
Paper: 

MEASURING KNOWLEDGE MANAGEMENT MATURITY LEVEL WITHIN ORGANIZATIONS; USING A DEVELOPED MATURITY MODEL OF KNOWLEDGE MANAGEMENT

 
 
Author(s):  HASAN GHOLIPOUR T., ABEDI JAFARI H., KHATIBIAN N.
 
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Abstract: 

This paper specifies and prioritizes factors and variables affecting knowledge management and develops a Knowledge Management maturity model. The developed model has a practical application and shows weaknesses and strengths of a particular organization in comparison with ideal and desirable position in each variable.
Using a questionnaire, extracted factors and variables were confirmed and then prioritized by experts. Binomial test, Friedman, chi square and weight mean test were used to analyze the gathered data. At the end the model was tested in two organizations.

 
Keyword(s): KNOWLEDGE MANAGEMENT, KNOWLEDGE MANAGEMENT MATURITY MODEL, MEASUREMENT OF KNOWLEDGE MANAGEMENT MATURITY LEVEL, CRITICAL SUCCESS FACTORS (CSF)
 
References: 
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